Shipping policy

At Homy by Nahal, we carefully prepare and package every handmade vase to ensure it reaches you safely. Since our products are handcrafted, processing times may vary depending on availability and customization requirements.

Order Processing Time

Ready-to-Ship Products:

  • Orders are usually processed within 2–5 business days after payment confirmation.

Custom Orders:

  • Custom-made pieces require additional preparation time.
  • Production begins after confirmation of customization details and receipt of the 50% advance payment.
  • Estimated completion time will be communicated after your order is confirmed.

Shipping Time

Delivery time depends on your location and courier service availability.

Estimated delivery times:

  • Domestic Orders: 3–7 business days after dispatch
  • Custom Orders: Delivery time depends on production and customization requirements

Please note that delivery times may vary due to weekends, public holidays, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Product size and weight
  • Packaging requirements

The applicable shipping cost will be displayed during checkout or communicated before confirming custom orders.

Secure Packaging

Because our products are delicate handmade vases, we take extra care during packaging.

Each order is packed using protective materials to minimize the risk of damage during transportation.

Order Tracking

Once your order has been shipped, we will provide available tracking details through your registered contact information.

Delivery Information

Please ensure that your:

  • Name
  • Phone number
  • Shipping address

are correct before placing your order.

Homy by Nahal is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged Items During Delivery

In the unlikely event that your product arrives damaged:

  1. Contact us within 48 hours of delivery.
  2. Share clear photos/videos of:
    • Damaged product
    • Packaging condition
  3. Our team will review the issue and assist you with the next steps.

International Shipping

For international orders, please contact us before placing your order to confirm:

  • Shipping availability
  • Delivery charges
  • Estimated delivery time

Contact Us

For shipping-related questions, please contact:

Brand: Homy by Nahal
WhatsApp: +92 323 4561809
Email: homybynahal@gmail.com