Privacy policy
At Homy by Nahal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our handmade products.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping address
- Billing information
- Order details
- Custom design requirements (for personalized orders)
We collect this information to process your orders and provide you with a better shopping experience.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Contact you regarding your purchase
- Confirm custom orders and design details
- Provide customer support
- Improve our products and services
- Send updates about new collections or offers (if you subscribe)
Payment Information
Payments are processed securely through trusted payment providers.
We do not store or have access to your complete payment card details. Your payment information is handled securely by the payment service provider.
For custom orders, a 50% advance payment may be required to confirm production.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share necessary information only with trusted partners such as:
- Delivery companies for order shipping
- Payment providers for transaction processing
- Service providers who help operate our website
These parties are only provided with the information required to complete their services.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember customer preferences
- Understand website usage
- Provide a better shopping experience
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission method is completely secure, and we cannot guarantee absolute security.
Marketing Communications
With your permission, we may contact you about:
- New product launches
- Special offers
- Handmade collections
You can unsubscribe from marketing messages at any time.
Your Rights
You have the right to:
- Request information about your personal data
- Ask for correction of incorrect information
- Request deletion of your personal information where applicable
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Brand: Homy by Nahal
WhatsApp: +92 323 4561809